TROUBLESHO
OTING
ONE-YEAR LIMITED
WARRANTY
Prin
ted in China
You should first read all instructions before attempting to use this product.
This unit is guaranteed to the original retail purchaser against defects in quality or workmanship for a
period of one year from the date of original purchase. If this unit fails because of a manufacturing defect,
contact the customers service for technical support, or return it to the place of purchase for repair or
replacement. This warranty does not cover damage caused by misuse, abuse alteration. Repairs made
by anyone other than manufacturer are not covered in this warranty. Stores will not be held liable for any
losses due to neglectful operation.
Please retain your proof of purchase as well as the BOX to validate the guarantee.
You will need to provide the unit’s model number, serial number (located on the heater), date of
purchase, a daytime phone number or email, and a copy of your receipt.
PROBLEM PO
SSIBLE CAUSE
CORRE
CTIVE ACTION
1
.
T
he power cord is not plugged in.
2
.
3
.
1
.
2
.
3
.
1
.
1
.
1
.
1
.
The heater does
not turn on.
There is no
heat.
If the unit
shuts down.
The e
lectricity at the main fuse
box is not working.
The thermo
stat on the heater is
set lower than the room
temperature.
The temperature needs to be
increased on the heater.
Plug the p
ower cord into an
electrical outlet.
Check the e
lectricity at the main fuse
box.
Inc
rease the thermostat temperature
on the heater for a higher heat
setting.
Turn the MODE dial to one of the two
heat settings “LO” (1,000 W), or “HI”
(1,500 W).
2
.
Turn the THERMOSTAT dial
clockwise until you hear a click.
Turn MODE to OFF and Thermostat
to High.
2
.
Unplug the unit and wait 5-10 minutes,
then plug in and turn MODE to ON.
There was a power outage.
2
.
The unit overheats.
8
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