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TROUBLESHOOTING
If you still have questions or an unresolved issue after going through this troubleshooting guide,
or just want to speak to a Kobalt product expert, please call our customer service department at
1-888-3KOBALT (1-888-356-2258), 8 a.m. - 8 p.m., EST, Monday – Sunday.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Bar and chain
running hot and
smoking.
1. Check chain tension for
overtightened condition.
2. Bar lube reservoir empty.
1. Tension chain. Refer to Chain
Tension earlier in this manual.
2. Check bar lube reservoir.
Motor runs, but
chain is not
rotating.
1. Chain tension too tight.
2. Check guide bar and chain
assembly.
3. Check guide bar and chain for
damage.
1. Re-tension chain. Refer to Chain
Tension earlier in this manual.
2. Refer to Replacing the Bar and
Chain earlier in this manual.
3. Inspect guide bar and chain for
damage.
5-YEAR LIMITED WARRANTY
This Kobalt 80 V Lithium-ion pole saw is warranted to the original purchaser from the original purchase
date for ve (5) years subject to the warranty coverage described herein.
This Kobalt 80 V Lithium-ion pole saw is warranted for the original user to be free from defects in
material and workmanship.
If you believe that the Kobalt 80 V Lithium-ion pole saw is defective at any time during the specied
warranty period, simply return the 80 V Lithium-ion pole saw along with proof of purchase to the place
of purchase for a free replacement or refund or call 1-888-3KOBALT (1-888-356-2258) for warranty
service.
This warranty is void if: defects in materials or workmanship or damages result from repairs or
alterations which have been made or attempted by others or the unauthorized use of nonconforming
parts; the damage is due to normal wear, damage is due to abuse (including overloading of the tool
beyond capacity), improper maintenance, neglect or accident; or the damage is due to the use of the
tool after partial failure or use with improper accessories or unauthorized repair or alteration.
This warranty gives you specic legal rights, and you may also have other rights that vary from state to
state.
WARRANTY
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