Maintaining the Printer
5-3
Cleaning the Platen 
Roller
1. Remove an alcohol pad from its packaging. Wipe the rubber section of 
the platen roller with the pad.
2. Rotate the roller to clean the entire surface.
3. Allow the alcohol to dry completely (about five minutes) before you 
resume printing.
Cleaning the Cleaning 
Rollers
It is essential to keep the cleaning rollers clean to prevent dirt from 
transferring back onto the prints and keep the printer operating correctly. 
IMPORTANT:  There are two cleaning rollers in the printer. They are not 
interchangeable. Clean them separately to prevent 
reinstalling them in the wrong position.
1. Remove the rear cleaning roller by pulling up on the black knob.
2. Remove an alcohol pad from its packaging. Wipe the rubber section of 
the roller with the pad.
3. Reinstall the rear cleaning roller in the printer. Push the black knob until 
the roller clicks into place.
WARNING:
There are sharp cutter blades inside the front roller area. 
Do not insert hands or objects.
4. Repeat steps 1 - 3 to remove, clean, and reinstall the front cleaning 
roller.
Platen roller
Rear cleaning roller
Front cleaning roller