52 www.kodak.com/go/support
5 Troubleshooting
For step-by-step product support, visit www.kodak.com/go/c875support and select
Interactive Troubleshooting & Repairs.
Camera problems
Status Possible solution
Camera does not
turn on
■ Remove battery and verify that it’s the correct type, then reinsert it.
■ Insert a new or charged battery.
■ Connect the camera to a Kodak 3-volt AC adapter (sold separately),
then try again. See Battery safety and handling, page 64.
Camera does not
turn off and the lens
does not retract
Camera buttons and
controls do not
function
Lens does not extend
when camera turns
on or does not retract
■ Confirm that the battery in camera is charged.
■ Turn camera off, then on again. (Lens does not extend in Favorites
mode.)
■ If problem still exists, get help (page 58).
In Review, a blue or
black screen is
displayed instead of
a picture
■ Transfer the picture to the computer.
■ Transfer
all
pictures to the computer (page 15).
■ Take another picture. If problem continues, try internal memory
and/or another memory card.
Picture orientation is
not accurate
■ Set the Orientation Sensor to ON (see page 38).
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