Solving printer dock problems
www.kodak.com/go/g610support  15
Printer is jammed 
(Paper or 
color-cartridge jam 
message appears on 
the camera or 
computer) 
1 Remove the paper tray (page 2).
2 Remove the paper supply from the paper tray. Carefully “fan” the 
paper to keep the sheets from sticking together.
3 Reload then re-install the paper tray (page 2). 
4 Disconnect the printer dock power for 10 seconds, then reconnect 
the power. (Paper should eject from the rear of the printer dock.)
5 Remove the ejected paper.
IMPORTANT: 
Always check the paper slot on the back of the printer dock 
for jammed paper. 
IMPORTANT: 
The cartridge may lock in place if there is a paper jam. Do 
not attempt to remove the cartridge without first clearing 
the paper jam. Make sure there are no paper jam messages 
on your camera or computer screen before attempting to 
remove the cartridge. 
If there is a cartridge jam:
■ Push up on the green cartridge-release tab to release the 
cartridge. Remove the cartridge.
■ Remove any slack from the ribbon. Reinstall the cartridge.
6 Press   to resume printing.
If... Try the following
Cartridge-release tab