Troubleshooting and support
www.kodak.com/go/digitalframesupport 15
Screen messages
Screen message Try one or more of the following
Create file failed. The device (memory card, USB drive, camera, etc.) you are
trying to copy to is protected.
■ See your device documentation to remove write
protection.
■ Insert or connect a different device.
Error attempting to open file or
directory.
■ Turn off the frame, then turn it back on. If the problem
persists, contact customer support help at
www.kodak.com/go/digitalframesupport.
Error duplicate file name.
Error occurred while closing a file.
Error invalid file name.
Error reading from file.
Error writing from file.
Error writing a file.
Error writing to a file.
File Copy Failed!
Internal error.
Parameter is invalid.
Unknown error.
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