Troubleshooting
www.kodak.com/go/support
 51
Computer/connectivity problems
Battery life is short ■ Make sure the correct battery type is installed (see page 61).
■ Wipe the contacts with a clean, dry cloth before inserting a 
battery in the camera.
■ Insert a new or charged battery (see page 1).
You cannot take a 
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 7).
■ Insert a new or charged battery (see page 1).
■ Memory is full. Transfer pictures to the computer (see page 42), 
delete pictures (see page 17), or insert another card.
Error message appears 
on LCD
■ Turn the camera off, then on again.
■ Remove the memory card.
■ Turn off the camera. Remove the battery. Wipe the contacts with 
a clean, dry cloth.
■ Insert a new or charged battery.
■ If the problem still exists, get help (see page 54).
Memory card not 
recognized or camera 
freezes with card
■ Card may be corrupted. Format the card in the camera (see 
page 38).
■ Use another memory card.
Cannot find the 
desired picture/video
■ To view pictures on a card or in internal memory, see page 16.
Status Solution
Pictures do not 
transfer to computer
■ See Help in EasyShare software.
Slide Show does not 
run on an external 
video device
■ Adjust the camera Video Out setting to NTSC or PAL (see 
page 37).
■ Make sure the external device settings are correct. (See the 
device’s user’s guide).
Status Solution