Frequently Asked Questions
Getting Service & Repairs
Register your product
Memory card is
almost or
entirely full
● Transfer the pictures to the computer (see Transferring and printing
pictures).
● Delete pictures from the card or insert a new card.
● Change the image storage location to internal memory ( ).
Battery life is
short
● Make sure the correct battery type is installed (see Battery replacement,
battery life).
● Wipe the contacts with a clean, dry cloth before inserting a battery in the
camera.
● Insert a new or charged battery (see Loading the KLIC-7003 battery).
You cannot take
a picture
● Turn the camera off, then on again.
● Depress the Shutter button all the way (see Taking a picture).
● Insert a new or charged battery (see Loading the KLIC-7003 battery).
● Memory is full. Transfer pictures to the computer (see Transferring and
printing pictures), delete pictures (see Deleting pictures/videos), change
image storage location (
), or insert another card.
Error message
appears on LCD
● Turn the camera off, then on again.
● Remove the memory card.
● Turn off the camera. Remove the battery. Wipe the contacts with a clean,
dry cloth.
● Insert a new or charged battery.
● If the problem still exists, get help (see Getting help).
Memory card not
recognized or
camera freezes
with card
● Card may be corrupted. Format the card in the camera ( ).
● Use another memory card.
Cannot find the
desired picture/
video
● To view pictures on a card or in internal memory, .
Computer/connectivity problems
Status Solution
Pictures do not transfer to computer ● See Help in EasyShare software.
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