24 www.kodak.com/go/support
8 Solving camera problems
Go to www.kodak.com/go/Z5120support for the Extended User Guide,
firmware updates, and answers to your questions.
Getting help on the Web
Status Solution
Camera does not
turn on, off; buttons do
not function.
■ Charge rechargeable batteries (see
page 3); replace non-rechargeable
batteries.
Camera freezes when a
card is inserted or
removed.
■ Turn the camera off, then back on. Make
sure the camera is turned off before
inserting or removing a card.
Memory card not
recognized.
■ Card may be corrupted. Format the card in
the camera. (Find the Format feature in
the Settings menu.)
■ Caution: Formatting a card deletes
all pictures and videos, including
protected files.
■ Use another memory card.
Get support for EYE-FI
Cards and Software.
Go to support.eye.fi
See the Extended User Guide. www.kodak.com/go/Z5120manuals
Get support for your product. www.kodak.com/go/Z5120support
Download the latest camera
firmware.
www.kodak.com/go/Z5120downloads
Register your camera. www.kodak.com/go/register
Contact Kodak. www.kodak.com/go/contact
urg_01328.book Page 24 Monday, October 24, 2011 9:23 AM
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