TP-6953 7/19 129Section 7 Troubleshooting
Step Potential Cause
Explanation Troubleshooting
Fault: Dead Bus Sensed When Live Bus Expected
1 The wiring was not
connected between the
load side of the
paralleling breaker for
this generator and the
paralleling bus
This generator controller observed accurate bus voltage when it closed the
breaker, the other generator controller did the same, but the bus of this
generator is not connected to the bus of the other generator. The other
generator is energizing the load, this generator cannot energize the load as
there is a disconnected wiring between this generator and the paralleling bus.
Verify wiring between the paralleling breaker and the paralleling bus of this
generator.
2 The wiring was not
connected between the
load side of the
paralleling breaker for
the other generator
and the paralleling bus
This generator controller observed accurate bus voltage when it closed the
breaker, the other generator controller did the same, but the bus of this
generator is not connected to the bus of the other generator. The other
generator is not energizing the load because it is not connected to it—this
generator may be able to energize the load, but there is no simple way of telling
this without connecting the output of the other generator.
Verify wiring between the paralleling breaker and the paralleling bus of the
other generator.
Fault: Bus Voltage Out of Spec
1 The generators which
are connected to the
paralleling bus are
overloaded
When the generators which are supplying a load are overloaded, their engine
speed will decrease, resulting in a decrease in output voltage. Sometimes this
decrease in output voltage is sufficient to allow the generators to recover.
Verify the load requirements are met by a single generator. If not, it may be
necessary to connect several low priority loads to load shed outputs from
the paralleling generators to avoid overloading a single generator.
2 Excessive cable
lengths from
generators to
paralleling bus
Although a single generator can handle the load, the cables which connect the
generator to the paralleling bus are too long or too small of gauge, resulting in
insufficient bus voltage.
Increase wire size on the generator connection leads.
Fault: Bus Voltage Out of Spec
1 The generators which
are connected to the
paralleling bus are
overloaded
When the generators which are supplying a load are overloaded, their engine
speed will decrease, resulting in a decrease in output voltage. Sometimes this
decrease in output voltage is sufficient to allow the generators to recover.
Verify the load requirements are met by a single generator. If not, it may be
necessary to connect several low priority loads to load shed outputs from
the paralleling generators to avoid overloading a single generator.
2 Excessive cable
lengths from
generators to
paralleling bus
Although a single generator can handle the load, the cables which connect the
generator to the paralleling bus are too long or too small of gauge, resulting in
insufficient bus voltage.
Increase wire size on the generator connection leads.
Fault: Bus Frequency Out of Spec
1 The generators which
are connected to the
paralleling bus are
overloaded
When the generators which are supplying a load are overloaded, their engine
speed will decrease, resulting in a decrease in output voltage. Sometimes this
decrease in output voltage is sufficient to allow the generators to recover.
Verify the load requirements are met by a single generator. If not, it may be
necessary to connect several low priority loads to load shed outputs from
the paralleling generators to avoid overloading a single generator.
Fault: Failure to Synchronize
1 Varying load
requirements drive
generator frequency
unstable
Heavy variations in the load on a generator will cause the speed of the
generator to vary significantly. It can be difficult to synchronize with a generator
with continuously changing frequency.
Adjustment of synchronizing dwell time or synchronizing gains may improve
ability to synchronize.
2 Fuel variations or other
environmental factors
cause the generator
frequency regulation to
suffer
When the frequency regulation is impeded by atmospheric conditions or fuel
quality, the ability to synchronize may be affected. Not only is the bus varying
more than normal, but it is more difficult for the generator to control speed while
synching.
It may be necessary to adjust the synchronizing gains.
3 Different sized units or
units of different fuel
types
The factory synchronizing gains were calibrated for equal-sized units. The
response of a large unit to a small one is slightly different than two small units. A
diesel generator has significantly better frequency regulation than a natural gas
generator .
It may be necessary to adjust the synchronizing gains.