Kohler Innate K-8340TW-2EXSG-0

Questions and Answers

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Sierra CummingsAug 20, 2025
What to do if my Kohler Toilet fails to flush?
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  Savannah Compton DDSAug 20, 2025
  If your Kohler Toilet fails to flush, several issues could be the cause. It could be due to a water failure, in which case you should wait until the water supply is restored. Alternatively, the tee valve for the water supply might be closed, so ensure it is open. A power failure could also be the culprit; wait for the power to be restored or use the manual flush option. If the product is in standby mode, press the power button on the side panel. Also, the wash mode might be in progress, so wait until it's completed. Finally, auto-flushing might be deactivated; in this case, consult the guide on remote controller settings.
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Catherine HughesAug 22, 2025
What to do if Kohler Toilet flush function stops during operation?
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  Jessica KempAug 22, 2025
  If the flush function on your Kohler Toilet stops during operation, it could be because the flushing mode automatically stops after continuous flushing for 5 minutes; if necessary, press the flushing button again. Another reason could be that the seat is unable to sense a human body; adjust your sitting gesture or sit on the toilet again.
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Corey WellsAug 25, 2025
Why my Kohler Toilet seat is not warm?
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  pettymatthewAug 25, 2025
  If the seat on your Kohler Toilet is not warm, the remote seat temperature might be set too low; adjust the seat temperature to the proper setting. The toilet may also be in standby mode; press the power button on the side panel.
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Sarah TaylorAug 27, 2025
Why my Kohler Toilet does not work?
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  robert93Aug 27, 2025
  If your Kohler Toilet isn't working, there are several potential reasons. There may be a power failure, in which case you should wait until the power is restored. Another possibility is that the plug isn't connected or the socket isn't receiving power; ensure the toilet is plugged in and the socket is functional. Additionally, the leakage circuit breaker on the plug may need to be reset by pressing the reset button on the plug. Finally, the product might be in standby mode; press the power button on the side panel to turn it on.
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Tristan AustinAug 28, 2025
How to fix Kohler Toilet remote that is unable to display?
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  Julie OdonnellAug 28, 2025
  If your Kohler Toilet remote is unable to display, the batteries may be exhausted; try replacing them with new ones. Another possibility is that the battery polarities are mounted reversely; check and reinstall them properly. Also, make sure you are close enough to the toilet or seated.
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Jordan ThomasAug 30, 2025
Why does my Kohler Toilet remote control fails to connect to the toilet?
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  Aaron SandersAug 30, 2025
  If your Kohler Toilet remote control fails to connect to the toilet, several factors could be responsible. The battery may be low, so replace it according to the instructions in the manual. The remote control might also be too far from the toilet; try moving closer. Ensure the toilet is powered on and not in standby mode by pressing the power button on the side panel. Finally, the toilet may not be connected to the remote control; refer to the manual section on communication between the remote and the toilet to connect them.
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John GrantSep 1, 2025
What to do if Kohler Toilet wash mode is abnormal?
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  Anne SimonSep 1, 2025
  If the wash mode on your Kohler Toilet is abnormal, it could be due to several reasons. A water failure might be the cause, so wait until the water supply is restored. Check that the tee valve for the water supply is fully open. The product might be in standby mode; press the power button on the side panel. Ensure you are seated properly, as the seat may not be sensing your posture correctly. The filter screen could be blocked; in this case, review the section on washing the filter screen. Finally, insufficient water pressure might be the issue; check for any bends in the inlet hose and adjust it if necessary.
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charles83Sep 3, 2025
How to make Kohler Toilet cleaner after flushing?
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  Timothy SmithSep 3, 2025
  If your Kohler Toilet isn't clean after flushing, the filter screen may be blocked. In this case, refer to the section on washing the filter screen. Another possibility is insufficient water pressure; check if all tee valves are opened, and open them if they are not. Also, check for any bends in the inlet hose and adjust it if necessary.
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Melissa SmithSep 5, 2025
Why does the Kohler Toilet auto cover fails to close or open?
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  Shannon ClaySep 5, 2025
  If the auto cover on your Kohler Toilet fails to close or open, it could be because you are not seated, entering, or leaving the sensing area; make sure to sit or leave the sensing area properly. Also, the remote controller’s automatic cover function might be deactivated; in this case, consult the guide on remote controller settings. Finally, the toilet may be in the process of flushing; wait until the flushing process is completed.
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Michael KempSep 7, 2025
What to do if Kohler Toilet cover fails to close or open?
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  vbrownSep 7, 2025
  If the cover on your Kohler Toilet fails to close or open, it could be due to foreign matter or wetness on the seat; remove any foreign matter or dry the seat. It's also possible that the toilet cover was interfered with during a previous opening/closing process; use the remote control or manually open/close the cover until it works properly, and avoid blocking the switch during the process.

Summary

Cautions and Warnings

Specification

Overall diagram

Guide on usage of remote controller

Remote controller setting guide

Remote controller battery usage and replacement

Guides on replacing remote control batteries and understanding low voltage alerts.

Preparations before the initial use

Default ex-work status for initial use

Outlines the factory default settings for various functions upon first use.

Cover;seat OPEN;CLOSE function

Cover OPEN;CLOSE

Explains automatic, remote, and manual operation for opening and closing the toilet cover.

Seat OPEN;CLOSE

Details automatic, remote, and manual operation for opening and closing the toilet seat.

Flushing your toilet

Auto flush function

How the toilet automatically flushes after use based on seat occupancy and timing.

Remote control flush

Instructions for flushing the toilet using the remote control button.

Side panel flush button

Using the flush button located on the toilet's side panel.

Manual flush

How to manually flush the toilet using a pneumatic switch when power is off.

Auxiliary keyboard function

Wide oscillate clean function

Standby mode

UV sterilization function

Automatic energy saving function

Deodorizer

Prolonged seating indication

Maintenance and cleaning

Normal cleaning

General guidelines for safely cleaning the toilet exterior, seat, and stainless steel parts.

Cleaning the seat

Specific instructions for cleaning the toilet seat using soft materials and mild solutions.

Clean stainless steel beauty parts

Instructions for cleaning stainless steel components with neutral soap water and a soft cloth.

Nozzle Clean

Methods for cleaning the bidet nozzle using a soft brush or manual extension.

Cleaning or Replacing the Filter

Steps to clean or replace the filter if water flow is reduced or absent.

Replace deodorizer block

Guidance on replacing the deodorizer block when its effectiveness diminishes or odor occurs.

Deodorizer filter clean

Instructions for periodic cleaning of the deodorizer filter mesh to maintain performance.

Maintenance in case of long-term idle status

Procedures for draining water and preparing the toilet for extended periods of non-use.

Trouble shooting

Description of Content of Hazardous Substances in Product

Kohler Innate K-8340TW-2EXSG-0 Specifications

General

Category	Toilets
Bowl Shape	Elongated
Bowl Height	Comfort Height
Flush Type	Single Flush
Rough-In Size	12 inches
Seat Height	16.5 inches
Trapway	2-1/8 inches
Material	Vitreous China
Color	White
ADA Compliant	Yes
Flush Rate	1.28 GPF
Product Name	Innate K-8340TW-2EXSG-0
Product Type	Toilet
Flush Volume	1.28 gpf (4.8 lpf)
Water Consumption	1.28 gpf
Warranty	1 Year Limited
Flushing Technology	AquaPiston