TP-7092 8/1870 Section 5 Troubleshooting
Troubleshooting Table
Corrective ActionPossible CauseProblem
Generator set
stops suddenly.
Low oil pressure shutdown. Check for oil leaks. Check the oil level and add oil if
necessary.
No fuel. Check fuel valves and fuel supply.
Model 20RCA/20RCAL only: Check enclosure
thermostat and reset if tripped. See Section 5.5. Check
and clear air inlets and exhaust outlets.
Overcrank shutdown. Reset the controller. If the overcrank fault occurs again,
contact an authorized distributor/dealer.
Auxiliary winding circuit breaker tripped. Reset the auxiliary winding circuit breaker. Contact an
authorized distributor/dealer for service if breaker trips
repeatedly.
Fault shutdown. Check the controller display for fault messages. See
Section 2.5. Correct the fault condition and reset the
controller.
Generator set in the OFF mode. Press the RUN button to start the engine or press AUTO
to allow remote starting.
Remote stop command received from a remote
switch, ATS, or OnCuerPlus.
Check the remote switch position. Check OnCuerPlus.
Generator thermostat tripped. Check for obstructed air inlets and outlets. Reset the
thermostat. See Section 5.5.
Engine malfunction. Contact an authorized distributor/dealer.
Figure 5-3 General Troubleshooting
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