Kokido RC25 - User Manual

Questions and Answers

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douglasmitchellAug 18, 2025
What to do if Kokido Swimming Pool Vacuum does not capture the debris?
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  Margaret CunninghamAug 19, 2025
  If your Kokido Swimming Pool Vacuum isn't picking up debris, try these steps: First, fully recharge the robot. If that doesn't work, power it off and check the hole under the swivel head for any blockages in the impeller. Also, clear any obstructions from the suction mouth, and clean both the debris compartment and filter cover. If the impeller is broken, contact your dealer for a replacement.
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Brian McclainAug 20, 2025
What to do if Kokido Swimming Pool Vacuum cannot be charged?
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  Gina BurnsAug 21, 2025
  If your Kokido Swimming Pool Vacuum isn't charging, ensure the charging plug is fully connected to both the external adapter and the robot, referring to the instruction manual if needed. For battery or external adapter issues, contact your dealer for replacement, as incorrect adapters can damage the robot and void the warranty. Do not attempt to replace the battery yourself.
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Joseph Rodriguez DDSAug 23, 2025
How to fix Kokido Swimming Pool Vacuum when it does not cover the entire pool?
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  Roberto SchmidtAug 23, 2025
  If your Kokido Swimming Pool Vacuum isn't covering the entire pool, start by cleaning the debris compartment. If the operating time is shorter than expected, clean the filter compartment and recharge the robot for 6 hours. Ensure the filtration system is off for at least 15 minutes before operation. Check the wheel for any obstructions and correct the swivel fin setting. Straighten any deformed brushes by laying them in sunlight, or replace them if needed. Algae can also cause issues, so scrub the pool bottom and robot wheels to remove it.
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xvanceAug 26, 2025
Why is my Kokido Swimming Pool Vacuum moving slowly?
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  Joshua MendozaAug 26, 2025
  If your Kokido Swimming Pool Vacuum is moving slowly or not at all, begin by cleaning the debris compartment and flushing the filter cover with water. Clear any clogs from the suction mouth. If the brush is deformed, lay it in sunlight to straighten it, or replace it if necessary. Power off the robot and check the impeller for any jams; contact your dealer if needed.
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Jessica ChavezAug 28, 2025
What to do if Kokido Swimming Pool Vacuum stopped in the middle of pool?
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  brownjohnAug 28, 2025
  If your Kokido Swimming Pool Vacuum stops moving in the middle of the pool but the swivel head is still turning, first check for any obstacles or large creases in the pool liner that might be blocking it. If the robot is stopped by suction from the main drain, turn off the filtration system as instructed in the manual.
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Marvin MurphyAug 30, 2025
Why does the swivel head on my Kokido Swimming Pool Vacuum rotate repeatedly?
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  Jesse ThomasAug 30, 2025
  If the swivel head of your Kokido Swimming Pool Vacuum rotates repeatedly, submerge the robot (while it's off) in the pool and gently shake it to release any trapped air. The swivel head may continue to rotate for a short time after it sinks, but this will stop once the air is fully discharged and the robot will begin to move normally.
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amy30Sep 1, 2025
How to start Kokido Swimming Pool Vacuum if it does not start working under water?
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  Robert JonesSep 1, 2025
  If your Kokido Swimming Pool Vacuum won't start underwater, try cleaning the water sensors with a cotton bud soaked in lemon juice or vinegar to remove any stains.
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Alisha McdanielSep 3, 2025
Why is the Kokido Swimming Pool Vacuum cleaning cycle shorter than advertised?
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  Eric HurstSep 3, 2025
  If your Kokido Swimming Pool Vacuum's cleaning cycle is shorter than expected, charge the robot for at least 6 hours. If there are stains on the charging pins, clean them with a cotton bud soaked in lemon juice or vinegar.
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Stacey LewisSep 6, 2025
Why is debris escaping from my Kokido Swimming Pool Vacuum?
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  Janice CooperSep 6, 2025
  If debris escapes from your Kokido Swimming Pool Vacuum, check if the suction mouth's flap is damaged and contact your dealer for replacement parts and instructions. Also, remove any debris that may be preventing the flap from closing. Ensure the draining filter plate is in place, replacing it if necessary before the next use.
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April HinesSep 8, 2025
What to do if the swivel head does not turn on my Kokido Swimming Pool Vacuum?
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  heather29Sep 8, 2025
  If the swivel head on your Kokido Swimming Pool Vacuum isn't turning or is turning noticeably slowly, check for and remove any debris that might be hindering the movement of the side flap. Also, detach the swivel head and smoothening-ring, remove any trapped debris, inspect the smoothening-ring for damage, and verify that the smooth-ring and bottom plate are installed correctly.