12. Common troubleshooting Resolutions:
1) The watch cannot be turned on?
Please refer to "Resolutions for Charging Malfunction” at page 7.
2) Can't connect the phone to the watch?
Please refer to “Resolutions for Connection Failure” at page 14.
6) Is the watch easy to get hot?
As mentioned above, this product is rich in functions and powerful configurations.
If you use high-power applications for a long time. Because the processor
generates a lot of heat at high speed running, the watch is with a small surface
and the heat dissipation is relatively slow. Try to avoid using high power
consumption applications for too long, and take some time and methods to lower
the temperature of the device in time.
4) Forgot the unlock pattern? The watch cannot be unlocked?
Visit the KOSPET official forum, download the flash tool and firmware (Re-flash
Rom), and flash the watch.
5) The standby time of the watch is too short, is there a problem with the
battery?
The practical standby time depends on the different using habits and frequencies
of each user. This device is based on the Android system with abundant functions
and powerful configuration. When the applications with high power consumption
such as calls, social media apps, and games, the actual standby time may only
normally be 3-5 Hours.
3) The phone cannot recognize the SIM card?
a. Please refer to “SIM Card Installation Directions” at Page 6.
b. Please install another brand-new SIM card into the watch to rule out the
possibility of a bad SIM card.
c. Please check the SIM card slot to see whether it’s dirty or deformed.
11. Other functions:
This product is a smartwatch phone based on the Android operating system. The
main functions are in accordance with those of other Android phones. That’s why
they are not mentioned in the manual. If you have any questions, please contact
our after-sales customer service staff.
For more product details, please visit the KOSPET official website:
www.kospet.com
User Manual
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