12
Troubleshooting
If you have followed the instructions carefully and your faucet still does not work
properly, take the following corrective steps:
Problem 1: Water will not shut o when turning the handle to the OFF position.
When you turn the handle to
the full on position, the water
will turn on.
But when you turn the handle
to the full o position, the water
does not turn o.
This indicates that the cartridge
is damaged. Turn o the water
supply, remove the handle and
replace the cartridge (1).
Problem 2: The light on the sensor is ashing continuously.
If the handle is closed, turn the handle to the on position and move your hand in the sensor area. If the sensor
ashes 10 times continuously and slowly, then replace the 4 "AA" batteries.
Problem 3: There is a low ow of water or LED indicator in the faucet body is
not functioning.
a.This could indicate that the washer in the control box is dirty or damaged. Remove the hose and unscrew the
connector. Take out the washer from the control box. Clear the washer or replace the washer. Reassemble the
connector and hose.
b.The lter washer (17) in the hose connectors is dirty. Turn o the water supply at water valve and unscrew the hose
connectors from water supply lines. Clean the lter washer in the water lines with hot water, removing any debris
or calcium build up.
1
1a 1b 1c
2
3
Hose
Connector
Washer
Control box
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