12
Troubleshooting
If you have followed the instructions carefully and your faucet still does not work properly,
take the following corrective steps:
Leakage under the handle.
PROBLEM CAUSE ACTION
Bonnet nut (9) has
come loose.
Remove the cover button (12). Loosen
the set screw (11) with the hex wrench
(15). Remove the handle (10) and cap
(9). Tighten the bonnet nut (8) with an
adjustable wrench.
The aerator has an irregular
or reduced water flow.
The aerator is dirty or
misfitted.
Remove the aerator and check for debris.
Ensure that the rubber washer is properly
installed.
Water will not shut off
completely.
Cartridge may need to be
adjusted or replaced.
Remove the cover button (12). Loosen
the set screw (11) with the hex wrench
(15). Remove the handle (10) and cap (9).
Loosen the bonnet nut (8) with an
adjustable wrench. Remove the cartridge
(7). Check for cracks.
There is a low flow of water.
The filter washers in the
hose connectors are dirty.
Turn off the water supply at the water
valves and unscrew the hose connectors
from the water supply lines. Clean the
filter washers in the water lines with hot
water, removing any debris or calcium
build up.
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