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1.2.1 Thermal Print Head
The warranty of the thermal print head is limited to ninety days (90) from the
date of shipment to buyer. The warranty does not cover thermal print head which
have been misused, altered, neglected, handled carelessly, or damaged due to
improper cleaning or unauthorized repairs.
1.2.2 Warranty Service Procedures
If defect should occur during the warranty period, the defective unit shall be
returned, freight and insurance prepaid, in the original shipping container to your
purchased reseller or distributor. Include a contact name, action desired, and a
detailed description of the problem and examples when possible. We shall not
be responsible for any loss or damages incurred during shipping. Any warranty
repairs to be performed by your purchased reseller or distributor shall be subject
to said company’ s confirmation that such product meets warranty guidelines. In
the event of a defect covered by its warranty.
1.2.3 General Warranty Provisions
Kroy makes no warranty as to the design, capability, capacity, or suitability of
any of its hardware, supplies or software. Software is licensed on an “as is”
basis without warranty.
Except and to the extent expressly provided in this warranty and in lieu of all
other warranties, expressed or implied, including, but not limited to any
warranties of merchantability or fitness for a particular product.
Purchaser shall be solely responsible for the selection, use, efficiency and
suitability of Kroy products.
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