Krups Authentic Range XP381 - Troubleshooting

98
ENGLISH
PROBLEMS POSSIBLE CAUSES SOLUTIONS
The espresso is not frothy. The coee grounds are
too old.
Use freshly ground coee.
The ground coee is
not suitable for making
espresso.
Use ner grounds.
There is too little coee in
the portalter.
Add more coee.
The water tank leaks when
it is moved.
The valve at the bottom
of the tank is dirty or
defective.
Wash the water tank
and operate the valve
with your nger, which is
beneath the tank.
The valve is blocked by the
calcied deposits.
Descale your machine
following the user
instructions provided.
Water leak beneath the
appliance.
There is an internal leak. Check that the tank is
positioned correctly. If
the problem persists, do
not use the appliance
and consult an approved
service centre.
The pump is abnormally
noisy.
No water in the tank. Fill the water tank and
restart the pump (refer to
the section: FIRST USE).
Avoid emptying the tank
completely.
The espresso leaks out the
sides of the portalter.
The portalter is not
positioned correctly.
Fit the portalter in
position and lock it (turn
from left to right until it
stops).
Remove any excess
coee that prevents you
from fully locking the
portalter.
The edge of the portalter
is clogged by the coee.
Remove the excess coee
and clean the grill through
which the water ows
using a damp sponge.
Your espresso tastes bad. After descaling, the
rinsing cycle was not
carried out correctly.
Rinse the appliance in line
with the user instructions
and check the quality of
the coee.
TROUBLESHOOTING
PROBLEMS POSSIBLE CAUSES SOLUTIONS
The coee is very moist. You have not used enough
coee.
Add more coee.
The espresso ows too
slowly.
The coee is too ne, too
coarse or too mealy.
Choose slightly larger
coee grounds.
The portalter is dirty. Clean your portalter
using the instructions in
the section: CLEANING
AND MAINTENANCE - 2.
 Clean the
coee lter as well.
The brewing head is
clogged.
When the appliance has
cooled, clean the grill
through which the water
ows using a damp
sponge.
Your machine is calcied. Descale your machine
following the user
instructions provided.
There is too much coee. Observe the maximum
limits when lling the
lter.
A continuous ow of water
pours from the portalter
after making an espresso.
Your machine is becoming
calcied because the
water is particularly hard.
Descale your machine
immediately following the
user instructions provided.
The red cap was not
removed.
Remove the red cap.
Your machine is becoming
calcied because the
water is particularly hard.
Descale your machine
immediately following the
user instructions provided.
Coee grounds are
present in the cup.
The portalter is clogged. Clean the portalter using
hot water.
The coee grounds are
too ne.
Use slightly larger coee
grounds.
The seal on the brewing
head is clogged.
Clean the portalter and
the seal with a damp
sponge.