13
T ROUBLESHOOTING, CORRECTIVE ACTIONS
The appliance fails to come on when you
press the On/Off key.
The espresso or coffee is not hot enough.
The coffee is too weak or not strong
enough.
The coffee flows too slowly.
The coffee is not creamy enough.
You used ground coffee instead of coffee
beans.
The coffee does not come out of the outlet
holes.
The grinder makes a strange noise
The grind setting button of the mill is hard
to turn
Steam does not come out of the nozzle.
Not enough froth on the milk.
The milk froth is too bubbly
The Auto-Cappuccino accessory does not
suck in the milk (accessory sold separately).
You have filled the water t ank , but the
warning message remains displayed.
The cleaning program refuses to start.
The scale removal program refuses to star t.
You have emptied the coffee grounds
collector, but the warning message remains
displayed.
You have washed the cleaning tray, but the
warning message remains displayed.
A power failure occurred during a cycle.
T
here is water or coffee under the
appliance.
A “Fault No. XX” message appe a r s .
Chec
k that the power supply cord plug is correctly inserted in the socket.
Heat the cups by rinsing them in hot water
Change the coffee temperature setting.
Chec
k that the coffee bean cont ainer contains coffee.
Reduce the volume of coffee selected using the rot a ti n g bu tt o n.
Select the strong coffee key
.
Turn the grinding fineness button to the left to obtain a fin er gr ind.
T
urn the grinding fineness button to the right to obt ain a coarser g rind (may
depend on the type of coffee used).
Turn the grinding fineness button to the left to obtain a fin er grind( may depen d
on the type of coffee used). Ensure coffee beans are fresh.
Use your vacuum cleaner to remove the ground coffee in the coffee bean
container.
The outlet hole is blocked by dry coffee. Use a fine needle to clear the holes.
There are foreign bodies in the grinder
Contact your Krups service centre.
Change the mill setting only when in operation.
First turn off your appliance and let it cool down:
- Clean out the outlet hole with a needle
- Clean out the steam nozzle support pipe with a needle.
Check that the steam really comes out of the nozzle and dry the hole.
Use a recipient and cold milk at the temperature it comes out of the refrigera-
tor. Change the type or brand of milk as appropriate.
Check that the two ends of the small stainless steel tube fit correctly into the
steam nozzle seal.
Check that the tube immersed in the milk is not blocked.
Check for correct joining of the flexible tube with the accessory to avoid any
air leakage.
First turn off your appliance and let it cool before clearing the Auto-
Cappuccino accessory outlet hole.
Check for correct positioning of the tank in the coffee maker.
Check that the float at the bottom of the t ank moves freely.
Rinse the accessory and if necess ary remove scale.
Disconnect the appliance for a few moments then turn on again.
Disconnect the appliance for a few moments then turn on again.
Remove the collector, make cer ta in that it is empty, wait for 8 seconds and
then fit it again.
Check that the collector is correctly pushed in.
Remove the tray, wait 8 seconds and then fit it again.
Check that the cleaning tray is correctly pushed in.
The appliance will re-initialise automatically when power is turned on and be
ready for a new cycle.
T
he drip tray is overflowing. Empty and clean the cleaning tray
.
Check for correct positioning of the drip tray.
Disconnect the appliance for a few moments then bring it bac
k into service.
If the failure persists, note the fault number and cont act th e
Krups service centre.
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