FAQs and Troubleshooting Guide (Cont.)
Problem Possible cause Solution
There is a burnt smell
during the baking process.
There is smoke coming
from the steam holes.
You might have spilled
ingredients onto the
heating element.
During the mixing process,
a small amount of our, or
some raisins, may have
ended up in the baking
chamber. Remove these
ingredients as soon as the
machine has cooled down.
The kneading blade is
stuck in the bread when
trying to remove the bread
from the baking tin.
This common problem is easily xed. The supplied
kneading blade remover is designed especially for the
purpose of removing the blades from the bread. Put the
hook inside the bottom end of the kneading blade that
has come off. Once the blade is caught on the hook,
slide it gently out of the bread. Remove it carefully so
you do not tear the bread. Should this occur, it will not
affect the taste.
The dough is too stiff.
Some types of our absorb
more water than others, try
using 10-20mL extra water
next time.
Crusts are piling up
underneath the kneading
blade.
Clean the kneading blade
after every use.
The crust is wrinkly and
gets soft when the bread
cools down.
The steam released
inside the bread after
baking could soften the
crust.
Try using 10-20mL less
water, of halve the sugar to
reduce the amount of steam
generated.
How do I get a crusty
crust?
To make your bread crustier, try using the ‘French’
program and/or choose a 'Dark’ crust color. Or try
baking your bread for an extra 5–10 minutes in a
traditional oven at 200°C.
I cannot cut even slices.
The bread was still too
warm.
Let your bread cool down on
a wire rack before slicing it.
If none of our suggestions help you solve the problem with your bread maker,
contact our after sales support centre for advice using the details on the
bottom of the page.
Malfunction
Do not use the appliance in case of a malfunction or when the power cord is
damaged. In such a case, contact our after sales support centre for advice.
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