Kygo E7/1000 User Manual

ENGLISH

Faults Reasons Solutions
Cannot turn on
low batery
protection
Charging headsets for 2-3 hours
Can not turn on by picking
up the headset /No indicator
light when headset being
charged
Charging base low
batery protection
Charging both the headsets and
charging base for 2-3 hours
No sounds ater pairing Wrong pairing Pairing again
The two headsets TWS pairing
failure/TWS paired successful
but can not find the headset(R)
Too many pairing
records
Delete pairing records
according to user manual.
Charging base without indicator
light when charging
DC power supply
doesn’t output power
Check whether the USB-C charg-
ing line is plugged
Turning of automatically Low batery Charging headset for 2-3 hours
Troubleshooting
Headsets without
indicator light when
charging
The headsets couldn’t
being charged in
charging base
1)Checking headset charging interface
whether has touched to POGO PIN
of charging base and the location is
correct or not.
2)Charging for charging base.
Headset echo
Volume is too loud or
environment is noisy
Adjust the volume at phone or change
a place
Noise in call
Environmental interfer-
ence caused or distance
between headset and
mobile is too far
Change a place or move to close the
headset and mobile
Low voice of the
calling party
Wearing headset is
wrong
Adjusting wearing position of headset
The headset recon-
nected with mobile
phone ater put back
to the charging base
The charging base
without power, the
headset will auto turn on
and paired
Charging for charging base
Let and right earbud
don’t connect with
each other.
Let earbud was paired
first.
Delete pairing record on headset, press
MFB buton for 10 sec.

Kygo E7/1000 Specifications

General

Brand	Kygo
Model	E7/1000
Category	Headphone
Language	English