10-13
Troubleshooting > Troubleshooting
The altitude is 1000 m or
higher and dots appear in
the image.
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[Altitude Adj.], and set to an elevation
one level higher than the current setting.
―
Paper often jams. Is the paper loaded correctly? Load the paper correctly. page 3-2
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-4
Is the paper curled, folded or wrinkled? Replace the paper with new paper. page 3-4
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. page 10-27
2 or more sheets are
overlaps when ejected.
(multi feed)
― Load the paper correctly. page 3-2
Printouts are wrinkled. Is the paper loaded correctly? Load the paper correctly. page 3-2
Is the paper damp? Replace the paper with new paper. page 3-2
Printouts are curled. Is the paper damp? Replace the paper with new paper. page 3-2
Cannot print. Is the machine plugged in? Plug the power cord into an AC outlet. ―
Is the machine powered on? Turn on the power switch. page 2-10
Are the USB cable and network cable
connected?
Connect the correct USB cable and
network cable securely.
page 2-8
Is the print job paused? Resume printing. page 7-13
Cannot print with USB
memory.
USB memory not
recognized.
Is the USB host blocked? Select [Unblock] in the USB host
settings.
page 8-20
― Check that the USB memory is securely
plugged into the machine.
―
Symptom Checkpoints Corrective Actions
Reference
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