IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase.
Customer Service
If you require assistance in operating this product, please call the TecHelp Information Line on
1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com.
Voluntary Product Enquiry
In addition to your Statutory Rights and subject to the conditions below, VTech warrants that this product will be free from any defect in
materials or workmanship under conditions of normal use for a period of 24 months fro
m date of purchase.
VTech does not warrant that the product will be free from defects if defects are caused by an accident, misuse, abuse, improper installation
or operation, vermin infestations, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person
not authorised by VTech; or where the product has been damaged by lightning or a mains power surge.To make a claim under this Voluntary
Product Warranty you must call the TecHelp Informat
ion Line on 1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com
where a Customer Service Representative will inform you of the product return process. You will need to ensure that:
• You provide proof of purchase;
• Your product is suitably packaged (original packaging is not required); and
• You have included all components from the original purchase.
For your records
Date of purchase:
Place of purchase:
Serial number:
For Voluntary Product Warranty purposes, pro
of of purchase is required so please keep your receipt.
The benefits conferred by this Voluntary Product Warranty are in addition to other rights and remedies that are available to you under law,
which cannot be excluded. The processes for this Voluntary Product Warranty in no way limit your rights which arise as a result of your
Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3
149
IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS – PLEASE CONTACT TECHELP BY PHONE OR EMAIL FOR
PRODUCT AND WARRANTY SUPPORT. NO LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS ADDRESS
UNDER THIS VOLUNTARY PRODUCT WARRANTY.
Phone number: 1300 369 193
Email address: tcpsupport_au@vtech.com
Statutory Rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund
for a major failur
e and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Customer service and product warranty
To keep this product working well and looking good, follow these guidelines:
• Avoid placing it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the product or treating it roughly.
• Clean with a soft damp cloth.
• DO NOT immerse the Parent unit and the Baby Unit in water and do not clean them under running water.
• DO NOT use cleaning spray or liquid cleaners.
• Make sure the Parent unit and the Baby Unit are dry before you connect them to the mains again.
• Clean the USB charging port of dust, dirt, and lint regularly.
General product care
Disposal of batteries and product
The crossed-out wheelie bin symbols on products and batteries, or on their respective packaging, indicates they must not be
disposed of in domestic waste as they contain substances that can be damaging to the environment and human health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery contains more than the specified value of
mercury (Hg), cadmium (Cd) or lead (Pn) set out in Battery Directive (2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th August, 2005.
Help protect the environment by disposing of your product or batteries responsibly.
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