LEGRAND ON-Q IC5002-OB - User Manual

LEGRAND ON-Q IC5002-OB

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301 Fulling Mill Road, Suite G ©Copyright 2008 by On-Q/Legrand,

Middletown, PA 17057 Inc All Rights Reserved.

(800)-321-2343 www.onqlegrand.com

Selective Call Intercom

SYSTEM INSTALLATION GUIDE

1308003 REV.B

Questions and Answers

A
Allison GloverAug 5, 2025
What to do if LEGRAND ON-Q IC5002-OB Room Unit has no power?
- P
  phillip91Aug 5, 2025
  If a specific Room Unit, Patio Unit, or Door Unit of your LEGRAND Intercom System isn't receiving power, start by checking the Cat 5e cable connections at both the unit and the Intercom Module, ensuring they follow the T568A wiring standard. If the wiring appears correct, test the connections for conductivity and re-terminate if needed. You can also test the unit by plugging it into a different port on the Intercom Module to see if it powers on.
B
Brandi MooreAug 12, 2025
How to troubleshoot LEGRAND Intercom System with no power?
- C
  Christy MoraAug 12, 2025
  If your LEGRAND Intercom System has no power, check the Intercom Module's power LED to see if it's lit. If it's not, ensure the power supply is properly plugged in. Verify you're using the correct 24V power supply for your system by checking the model number and contacting your On-Q installer or On-Q Technical Support.
J
Jeffrey RhodesAug 20, 2025
How to stop feedback from LEGRAND ON-Q IC5002-OB Intercom System?
- J
  Jose RiosAug 20, 2025
  To stop feedback or squealing from your LEGRAND Intercom System's Room Unit, Patio Unit, or Door Unit speaker, first check the unit's placement. Avoid placing units back-to-back on a shared wall. If this is unavoidable, ensure the speaker's audio from one unit isn't picked up by another unit's microphone. You can usually resolve feedback issues by lowering the unit's volume from high to medium.
A
aprestonAug 28, 2025
Why is my LEGRAND ON-Q IC5002-OB buzzing?
- E
  Edward LiuAug 28, 2025
  To address hum or buzzing noises in your LEGRAND Selective Call Intercom System, ensure that you've followed the proper wiring guidelines. Confirm that Cat 5e cabling isn't running parallel to and within 12 inches of AC power cabling. Also, keep Cat 5e cabling away from fluorescent lighting fixtures, dimmer switches, and fan controls.

LEGRAND ON-Q IC5002-OB Specifications

General

Brand	LEGRAND
Model	ON-Q IC5002-OB
Category	Intercom System
Language	English

Summary

Installation Introduction

Installation Safety Precautions

Provides essential safety measures and warnings for installers and users of the intercom system.

System Components Overview

System Components

Details the various hardware components that make up the Selective Call Intercom System, including modules and units.

Wiring Specifications

Specifications

Outlines the required cable type, standards, and maximum lengths for system wiring.

Guidelines

Provides best practices and restrictions for running cables to ensure system integrity and prevent interference.

Unit Placement

Offers guidance on optimal physical locations for room units to ensure display quality and avoid audio feedback.

Termination Instructions

Details the correct pinout and connection standard (T568A) for RJ45 terminations.

System Wiring Overview

Pre-Wiring (Rough-In)

Explains the steps for installing wiring and enclosures before drywall is applied for various system units.

Final Wiring (Trim-Out)

Details the process of connecting and finishing system components after wall coverings are installed.

Selective Call Intercom Distribution Module Installation

Instructions for installing the central distribution module within the system enclosure.

System Configuration

Choosing Unit Names

Guide on how to assign custom names to system units like rooms and doors via the unit interface.

Modifying Hands-Free Reply Options

Details how to configure the duration of hands-free reply mode for Room and Patio Units.

Room Options (Local Settings)

Explains how to adjust settings for individual Room Units, including brightness, volume, and display options.

Door Options (Local Settings)

Details how to configure specific settings for Door Units, such as chime selection and volume levels.

Patio Options (Local Settings)

Provides instructions for configuring settings on Patio Units, including status, volume, and call options.

Installer Setup

Covers advanced setup options typically configured by installers for system updates or resets.

Troubleshooting

Contact Information

Provides contact details for obtaining further assistance or information regarding the intercom system.

Troubleshooting Guide

Offers solutions for common problems encountered during installation and operation of the system.

Installer Checklist

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