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Ignition Control  103130-XX Diagnostic Codes
Code Diagnostic Codes/Status of Equipment Action Required to Clear and Recover 
E312 Restricted  air  ow  in  cooling  or  continu-
ous fan mode is lower than cfm setting.
Warning Only. Restricted airow - Indoor blower is running at a re-
duced CFM (Cutback Mode - The variable speed motor has pre-set 
speed and torque limiters to protect the motor from damage caused 
by operating outside of design parameters (0 to 0.8” W.C.. total ex-
ternal static pressure).  Check  lter  and duct system. To clear, re-
place lter  if  needed or  repair/add  duct. Cleared  after  the  current 
service demand is satised.
E313 Indoor or outdoor unit capacity mismatch. 
Communication only.
Incorrect indoor/outdoor capacity code selected. Check for proper 
conguring in installation instructions. Alarm is just a warning. The 
system will operate, but might not meet eciency and capacity pa-
rameters. Alarm will clear when commissioning is  exited.  Cleared 
after commissioning is complete.
E331 Global network connection - Communica-
tion link problem.
For Future Use.
E334 Relay “Y1” stuck on integrated control. Replace integrated control.
E347 No  24  Volt  output  on  Y1  of  ”integrated 
control” with non communicating outdoor 
unit.
Operation stopped. Y1 relay / Stage 1 failed. (Pilot relay contacts 
did not close or the relay coil did not energize; no input back to IFC 
chip). Critical Alert. Cleared after reset and Y1 input sensed.
E348 No  24  Volt  output  on  Y2  of  ”integrated 
control” with non?communicating outdoor 
unit.
Y2 relay / Stage 2 failed. (Pilot relay contacts did not close or the 
relay coil did not energize; no input back to IFC chip). Critical Alert. 
Cleared after reset and Y1 input sensed.
E349 No 24 Volts between R & O on ”integrated 
control” with non communicating outdoor 
unit  (Dual  fuel  module  required  for  heat 
pump application
Conguration link R to O needs to be restored. Replace link or hard-
wire. Applicable in non communicating mode. Critical Alert.
E370 Interlock  switch  sensed  open  for  2  min-
utes.
Control sees the loss of 24VAC for 2 minutes. Terminate all services 
and  wait  for  interlock  switch  to  close.  The  alarm  will  clear  when 
24VAC is continuously sensed on DS terminal for a minimum of 10 
seconds or on a power reset.
E400 LSOM  -  Compressor  internal  overload 
tripped.
Thermostat demand Y1 is present; but, compressor is not running. 
Check power to outdoor unit. Clears the error after current is sensed 
in  both  RUN  and  START sensors  for  at  least  2  seconds,  or  after 
service is removed, or after power reset.
E401 LSOM Compressor long run cycle or low 
system pressure.
Compressor ran more than 18 hours to satisfy a single thermostat 
demand. Critical Alert. Clears the error after 30 consecutive normal 
run cycles or power reset. Also monitors low pressure switch trips.
E402 LSOM  -  Outdoor  unit  system  pressure 
trip.
Discharge  or  suction  pressure  out-of-limits,  or  compressor  over-
loaded. Clears the error after 4 consecutive normal compressor run 
cycles.
E403 LSOM - Compressor short-cycling. .(Run-
ning  less  than  4  minutes).  Outdoor  unit 
pressure trip
Compressor  runs  less  than  3  minutes  to  satisfy  a  thermostat  de-
mand.  Clears  the  error  after  4  consecutive  normal  run  cycles  or 
power reset.
E404 LSOM  -  Compressor  rotor  locked.  Com-
pressor short-cycling. (Running less than 
4 minutes).
Compressor  rotor  locked  up  due  to  run  capacitor  short,  bearings 
are seized, excessive liquid refrigerant, etc. Clears the error after 4 
consecutive normal run cycles or after power reset.
E405 LSOM - Compressor open circuit. Compressor circuit open (due to power disconnection, open fuse, 
etc.) Clears the error after 1 normal compressor run cycle.