Contents
About this documentation . . . . . . . . iii
Chapter 1. Meet your computer. . . . . 1
Overview . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 2
Rear . . . . . . . . . . . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . 4
USB specifications . . . . . . . . . . . . . . 4
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . . 7
Adjust the computer stand (for selected models) . . . 7
Access networks . . . . . . . . . . . . . . . 7
Connect to the wired Ethernet . . . . . . . . 7
Connect to Wi-Fi networks (for selected
models) . . . . . . . . . . . . . . . . . 7
Use the touch screen (for selected models) . . . . . 8
Connect an external display . . . . . . . . . . . 9
Chapter 3. Explore your computer . . 11
Lenovo Vantage. . . . . . . . . . . . . . . 11
Color sensor (for selected models) . . . . . . . 11
Night light . . . . . . . . . . . . . . . . . 12
Set the power plan . . . . . . . . . . . . . 12
Transfer data . . . . . . . . . . . . . . . . 12
Connect to a Bluetooth-enabled device (for
selected models) . . . . . . . . . . . . 12
Use the optical drive (for selected models) . . 13
Purchase accessories . . . . . . . . . . . . 14
Chapter 4. Troubleshooting,
diagnostics, and recovery . . . . . . . 15
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 15
Troubleshooting . . . . . . . . . . . . . . 15
Startup problems . . . . . . . . . . . . 16
Screen problems . . . . . . . . . . . . 17
Audio problems . . . . . . . . . . . . . 18
Network problems . . . . . . . . . . . . 18
Performance problems . . . . . . . . . . 21
Storage drive problems . . . . . . . . . . 22
CD or DVD problems . . . . . . . . . . . 22
Software problems. . . . . . . . . . . . 23
Recovery . . . . . . . . . . . . . . . . . 23
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 23
Restore your files from a backup . . . . . . 23
Reset your computer . . . . . . . . . . . 24
Use advanced options . . . . . . . . . . 24
Windows automatic recovery. . . . . . . . 24
Create and use a recovery USB device . . . . 24
Update the device driver . . . . . . . . . 25
Chapter 5. CRU replacement . . . . . 27
CRU list . . . . . . . . . . . . . . . . . . 27
Remove or replace a CRU . . . . . . . . . . . 27
Power cord and ac power adapter. . . . . . 27
Computer stand . . . . . . . . . . . . . 28
Storage drive . . . . . . . . . . . . . . 29
Chapter 6. Help and support . . . . . 33
Self-help resources . . . . . . . . . . . . . 33
Call Lenovo . . . . . . . . . . . . . . . . 34
Before you contact Lenovo . . . . . . . . 34
Lenovo Customer Support Center . . . . . . 34
Purchase additional services. . . . . . . . . . 35
Appendix A. Accessibility and
ergonomic information . . . . . . . . 37
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 41
Appendix C. Compliance
information . . . . . . . . . . . . . . . 43
Appendix D. Notices and
trademarks . . . . . . . . . . . . . . . 47
© Copyright Lenovo 2021 i