Partial list of Lenovo
®
ThinkPlus Services for ThinkServer
For more information see:
http://www.lenovo.com/services_warranty/us/en/index.html
Training classes
• The basics on components, diagnostics, troubleshooting, and
managing Lenovo servers, delivered in interactive online format
Online Training, Understanding Lenovo Servers 45K4080
Online Training, Understanding Systems Management 45K4081
Installation, ThinkServer Hardware Only 45K4082
ThinkPlus service upgrade options
7
LOR = Lenovo Onsite Repair
TS200 with 1-year warranty
3-year LOR 9x5 Next Business Day 45K4055
3-year LOR 9x5 4 hour response 45K4056
4-year LOR 9x5 Next Business Day 51J0723
4-year LOR 9x5 4 hour response 51J0724
5-year LOR 9x5 Next Business Day 51J0725
5-year LOR 9x5 4 hour response 51J0726
TS200 with 3-year warranty
3-year LOR 9x5 4 hour response 45K4059
4-year LOR 9x5 Next Business Day 51J0727
4-year LOR 9x5 4 hour response 51J0728
5-year LOR 9x5 Next Business Day 51J0729
5-year LOR 9x5 4 hour response 51J0730
RS210 with 1-year warranty
3-year LOR, 9x5 Next Business Day 45K4069
3-year LOR, 4 hour response 45K4070
4-year LOR 9x5 Next Business Day 51J0739
4-year LOR 9x5 4 hour response 51J0740
5-year LOR 9x5 Next Business Day 51J0741
5-year LOR 9x5 4 hour response 51J0742
RS210 with 3-year warranty
3-year LOR, 4 hour response 45K4073
4-year LOR 9x5 Next Business Day 51J0743
4-year LOR 9x5 4 hour response 51J0744
5-year LOR 9x5 Next Business Day 51J0745
5-year LOR 9x5 4 hour response 51J0746
ThinkPlus Priority Support
• 9x5 Next Business Day response Lenovo Onsite Repair
• 24x7 4-hour response Lenovo Onsite Repair (for Priority 4 Support)
• 24x7 support with priority routing and advanced level technicians
TS200 with 1-year warranty
3-year Priority Support 45K4057
3-year Priority 4 Support 45K4058
TS200 with 3-year warranty
3-year Priority Support 45K4060
3-year Priority 4 Support 45K4061
RS210 with 1-year warranty
3-year Priority Support 45K4071
3-year Priority 4 Support 45K4072
RS210 with 3-year warranty
3-year Priority Support 45K4074
3-year Priority 4 Support 45K4075
ThinkPlus Priority Support with Hard Disk Drive Retention
• 9x5 Next Business Day response Lenovo Onsite Repair
• 24x7 4-hour response Lenovo Onsite Repair (for Priority 4 Support)
• 24x7 support with priority routing and advanced level technicians
• Hard Disk Drive Retention (HDDR) means customer keeps disk
HDDR = Hard Disk Drive Retention
TS200 with 1-year warranty
3-year Priority Support with HDDR 45K5441
3-year Priority 4 Support with HDDR 45K5442
TS200 with 3-year warranty
3-year Priority Support with HDDR 45K5443
3-year Priority 4 Support with HDDR 45K5444
RS210 with 1-year warranty
3-year Priority Support with HDDR 45K5449
3-year Priority 4 Support with HDDR 45K5450
RS210 with 3-year warranty
3-year Priority Support with HDDR 45K5451
3-year Priority 4 Support with HDDR 45K5452
ThinkPlus Productivity
• Priority Support
• Online Training, Understanding Lenovo Servers
• One-time hardware installation
3-year ThinkPlus Productivity, TS200 (1-year) 45K4084
3-year ThinkPlus Productivity, TS200 (3-year) 45K4086
3-year ThinkPlus Productivity, RS210 (1-year) 45K4092
3-year ThinkPlus Productivity, RS210 (3-year) 45K4094
© Lenovo
(S-ATA) October 2010
ThinkServer™ TS200, RS210 - ThinkPlus™ Services
Personal Systems Reference (PSREF)
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