Lenovo ThinkServer TD350

Other manuals for Lenovo ThinkServer TD350

Product Guide48 pages

Installation Guide122 pages

Operating System Installation Guide60 pages

Questions and Answers

M
mcollinsAug 15, 2025
What to do if a newly-installed easy-swap drive is not recognized in Lenovo ThinkServer TD350 Server?
- J
  Julie LewisAug 15, 2025
  If a newly-installed easy-swap drive is not recognized, ensure that the signal cable and connector are not damaged and that the easy-swap-drive module is securely connected to the correct SATA connectors on the system board, and that the SATA connectors are enabled in the Setup Utility program, and that all cables and jumpers (if any) are installed correctly. If you have diagnostic programs, run them to test the storage drive. Reinstall the easy-swap drive and reconnect cables. If problems persist, replace the easy-swap drive or the easy-swap-drive module.
T
tcurryAug 18, 2025
How to fix Lenovo Server when optical drive is not recognized?
- C
  cindyvegaAug 18, 2025
  If the optical drive is not recognized, ensure that the signal cable and connector are not damaged and the connector pins are not bent, the optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program, all cables and jumpers (if any) are installed correctly, and the correct device driver is installed for the optical drive. If you have any optical drive diagnostic programs, run them. Reinstall the optical drive and reconnect cables. Replace the signal cable for the optical drive. Replace the optical drive. A trained service technician may need to replace the system board.
V
vstephensAug 21, 2025
Why are some or all keys not working on my Lenovo ThinkServer TD350 keyboard?
- D
  Dorothy VangAug 22, 2025
  If some or all keys on the keyboard do not work, ensure that the USB keyboard cable is securely connected to a USB connector on the server. If the USB keyboard is connected to a USB hub, disconnect the keyboard from the hub and connect it directly to the server. Make sure no keys are stuck and that the USB controller is enabled in the Setup Utility program. Restart the server. If problems persist, replace the keyboard.
D
Darlene GomezAug 25, 2025
What to do if the mouse or pointing device does not work on Lenovo Server?
- E
  Emily WalkerAug 26, 2025
  If the mouse or pointing device does not work, ensure that its cable is securely connected to the server. If it's connected to a USB hub, disconnect it and connect it directly to the server. Also, ensure the device is clean and free of dust, the device drivers are installed correctly, and the USB controller is enabled in the Setup Utility program. Restart the server. If the issue continues, replace the mouse or pointing device.
J
jturnerAug 28, 2025
How to troubleshoot a non-working USB device on Lenovo ThinkServer TD350 Server?
- N
  Nicole HamiltonAug 28, 2025
  If a USB device does not work, ensure that the USB cable is securely connected to the server. If the USB device is connected to a USB hub, disconnect the device from the hub and connect it directly to the server. Also, verify that the device drivers are installed correctly and that the USB controller is enabled in the Setup Utility program. Restart the server. If the problem persists, replace the USB device.
S
steven90Aug 31, 2025
Why is my disc not working correctly on Lenovo ThinkServer TD350?
- B
  brianthomasAug 31, 2025
  If a disc is not working correctly, ensure that the disc is in the optical drive with the shiny side facing down, the disc surface is clean and not scratched, and check the disc or package for regional coding. You might need to purchase a disc with coding for the region where you are using the product. Restart the disc player program or restart the server. Run any optical drive diagnostic programs if you have. Reinstall the optical drive and reconnect cables. Replace the signal cable for the optical drive. Replace the optical drive.
M
Michael JonesSep 4, 2025
What to do if a newly installed hot-swap storage drive is not recognized in my Lenovo ThinkServer TD350?
- A
  Antonio SimmonsSep 4, 2025
  If a newly installed hot-swap storage drive isn't recognized, first ensure it's in the correct drive bay. If it isn't recognized, restart the server. If the issue persists, remove the drive, wait 45 seconds, and reinsert it, ensuring it connects to the hot-swap-drive backplane. If you have diagnostic programs, run them to test the storage drive. Also, check that the backplane is correctly seated and that the cable connections are correct. Try reconnecting the backplane power and signal cables, and the AnyRAID adapter. If problems continue, consider replacing the signal cable, AnyRAID adapter, or the backplane.
K
kristen60Sep 6, 2025
Why are multiple storage drives failing in my Lenovo ThinkServer TD350 Server?
- S
  Stefanie ValenciaSep 7, 2025
  If multiple storage drives are failing, run diagnostic programs to test the storage drives. Also, ensure that the cable connections are correct. Try reconnecting the power and signal cables. If problems persist, replace the affected signal cable or the AnyRAID adapter. For hot-swap storage drives, if you suspect a problem with the backplane, replace the affected backplane.
H
Hector KellerSep 10, 2025
How to troubleshoot memory module problems in Lenovo ThinkServer TD350 when the displayed memory is less than expected?
- S
  Sara WhitneySep 10, 2025
  If the displayed system memory is less than the total capacity and you suspect a memory module problem, ensure that all memory modules are the correct type supported by the server, follow the memory module installation rules, all memory modules are seated correctly and securely, and the system firmware is up-to-date. If you have diagnostic programs, run them to test the memory modules. Reinstall the memory modules. If problems persist, replace the suspect memory modules. As a last resort, a trained service technician may need to replace the system board.

Summary

Safety Information

Multilingual Safety Instructions

Provides safety instructions in multiple languages for safe product usage.

General Information

Introduction

Provides an overview of the server's features, specifications, and maintenance.

Server disc

Details the documentation included on the server's disc for setup and maintenance.

Server Setup Roadmap

General procedure for setting up your server

Outlines the step-by-step process for server setup and initial configuration.

Product Overview

Server form factor

Describes the physical design options for the server, including tower and rack configurations.

Server package

Lists the items included in the server package upon delivery.

Features

Highlights the key features and capabilities of the server across different models.

Specifications

Details the physical dimensions, weight, electrical input, and environmental requirements.

Software

Provides information on available software programs for server setup and maintenance.

Locations

Helps locate important server components and connectors.

Replacing Hardware

Guidelines

Provides essential safety and procedural guidelines before performing hardware replacements.

Precautions

Lists important safety precautions to follow when working with server hardware.

Handling static-sensitive devices

Explains procedures for safely handling components sensitive to electrostatic discharge (ESD).

Working inside the server with the power on

Offers guidelines for safely performing tasks inside the server with the power still connected.

Configuring the Server

Using the Setup Utility program

Guides users on how to access and utilize the server's firmware setup utility.

Updating the firmware

Details the process for updating the server's BIOS and other firmware.

Configuring RAID

Explains RAID technology and provides instructions for its configuration.

Troubleshooting and Diagnostics

Troubleshooting procedure

Outlines a systematic approach to diagnose and resolve server issues.

Viewing the status and diagnostic LEDs

Explains how to interpret LEDs for system and device status.

Viewing the system event log

Describes how to access and use the system event log for problem diagnosis.

Basic troubleshooting tables

Offers solutions for common server problems based on symptoms.

Getting Information, Help, and Service

Information Resources

Lists available resources for obtaining information, help, and service for Lenovo products.

Using the Documentation

Guides users on accessing system documentation for support and troubleshooting.

ThinkServer Web Site

Provides information on the Lenovo ThinkServer website for product support and services.

Lenovo Support Web Site

Directs users to the Lenovo Support website for technical assistance and resources.

Before you call

Steps to take before contacting support to troubleshoot issues independently.

Calling for service

Information on obtaining help and repair services during the warranty period.

Appendix A. Notices

Trademarks

Lists trademarks and service marks related to Lenovo and its products.

Important notes

Provides key notes on processor speed, storage, memory, and non-Lenovo products.

Recycling information

Offers guidance on responsible recycling of Lenovo IT equipment.

Lenovo ThinkServer TD350 Specifications

General

RAID Support	RAID 0, 1, 10, 5, 50, 6, 60
Chipset	Intel C612
Memory Type	DDR4 ECC RDIMM/LRDIMM
Maximum Memory	1.5TB
Processor	Intel Xeon E5-2600 v3/v4 series
Memory	Up to 1TB DDR4 ECC RDIMM/LRDIMM
Storage	Up to 16 x 2.5" or 8 x 3.5" drives
Power Supply	550W, 750W, or 1100W
Network	2x 1Gb Ethernet ports
Form Factor	Tower
CPU Type	Intel Xeon E5-2600 v4 series
Memory Slots	24 DIMM slots
Operating System Support	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware