• FQXSFMA0039K: One or more Intel Optane PMEMs could not be auto unlocked because of invalid
passphrase.
Severity: Warning
User Action:
Complete the following steps:
1. Use OneCLI to check which PMEM is failed for unlock. Using different passphrases could caused
auto unlock failure.
2. Use UEFI setup page or Intel PMEM OS tool to unlock the related PMEM with right passphrase.
3. in order to avoid this auto unlock failure in next boot, change the passphrase of these PMEMs in
System Setup utility with the scope of "Single PMEM" under the (System Settings > Intel Optane
PMEMs > Security).
Note: If PMEMs are not unlocked, system will not see or access the persistent region of PMEMs.
4. If the issue is not resolved then contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD Steps.
2. If the user has lost the passphrase see Tech Tip "HT508421 - HOW TO SECURE ERASE INTEL OPTANE
(PMEM) WHEN A PASSPHRASE IS LOST ON THINKSYSTEM".
3. If problem persists, escalate to next level support.
• FQXSFMA0040K: Invalid Intel Optane PMEM configuration detected. Please verify PMEM
configuration is valid.
Severity: Warning
User Action:
Complete the following steps:
1. Check system spec and follow the rules for populating PMEM in correct order.
2. If the problem persists, collect Service Data logs.
3. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. If problem persists, escalate to next level support.
• FQXSFMA0041K: Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane PMEM
configuration is not in recommended range (1:4 - 1:16).
Severity: Warning
User Action:
Complete the following steps:
1. Validate system’s memory configuration by using the memory configuration tool below: https://dcsc.
lenovo.com/#/memory_configuration.
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ThinkSystem SR850 V2 System Events Service Guide
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