Lenovo ThinkSystem SR850 V2 - Page 226

User Action:
Complete the following steps:
1. Verify that the processor is a valid option that is listed as a Server Proven device for this system. If
not, remove the Processor and install one listed on the Server Proven website.
2. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch
found.
3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this
processor error.
4. If the problem persists, collect Service Data logs.
5. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace system board if the CPU socket is damaged.
3. If problem persists, escalate to next level support.
• FQXSFPU0010K: A cache size mismatch has been detected for one or more processors.
Severity: Error
User Action:
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch
found.
2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to
this processor error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace system board if the CPU socket is damaged.
3. If problem persists, escalate to next level support.
• FQXSFPU0011K: A cache type mismatch has been detected for one or more processors.
Severity: Error
User Action:
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch
found.
2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to
this processor error.
3. If the problem persists, collect Service Data logs.
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ThinkSystem SR850 V2 System Events Service Guide