Lenovo ThinkSystem SR850 V2 - Page 227

4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace system board if the CPU socket is damaged.
3. If problem persists, escalate to next level support.
• FQXSFPU0012K: A cache associativity mismatch has been detected for one or more processors.
Severity: Error
User Action:
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch
found.
2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to
this processor error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace system board if the CPU socket is damaged.
3. If problem persists, escalate to next level support.
• FQXSFPU0013K: A processor model mismatch has been detected for one or more processors.
Severity: Error
User Action:
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch
found.
2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to
this processor error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Review PD Steps.
2. Replace system board if the CPU socket is damaged.
3. If there are multiple processors, swap affected processor with another processor from a different socket.
4. If problem follows the affected processor, or this is a single processor system, replace the processor.
5. If problem persists, escalate to next level support.
Chapter 3. UEFI events 223