2. If the problem persists, collect Service Data logs.
3. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Review PD Steps.
2. If there are multiple processors, swap affected processor with another processor from a different socket.
3. If problem follows the affected processor, or this is a single processor system, replace the processor.
4. If problem persists, escalate to next level support.
• FQXSFPU0017G: A processor microcode update failed.
Severity: Error
User Action:
Complete the following steps:
1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this
Processor error.
2. If the problem persists, collect Service Data logs.
3. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Review PD Steps.
2. Update UEFI firmware to the latest level.
3. If problem persists, replace the processor.
4. If problem persists, escalate to next level support.
• FQXSFPU0018N: CATERR(IERR) has asserted on processor [arg1].
Severity: Error
User Action:
Complete the following steps:
1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to
this Processor error.
2. Reboot the system.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. If the error persists, replace system board or standard I/O book if applicable.
3. If problem persists, escalate to next level support.(Note: Need to check FEH log for a cause of IERR.
• FQXSFPU0019N: An uncorrectable error has been detected on processor [arg1].
Chapter 3. UEFI events 225
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