Severity: Error
User Action:
Complete the following steps:
1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to
this error.
2. Reboot the system.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Review PD Steps.
2. If problem persists, escalate to next level support.
Note: this MCERR is caused by MC bank 0 (excepted the special IERR cases of FQXSFPU0018N) and MC
bank1 and MC bank3 and MC bank4.
• FQXSFPU0020I: The UEFI firmware image capsule signature is invalid.
Severity: Info
User Action:
Complete the following steps:
1. Reboot the system. Reflash UEFI image.
2. If error does not persist no additional recovery action is required.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. If the error persists or boot is unsuccessful, replace the standard I/O book.
3. If problem persists, escalate to L
• FQXSFPU0021I: The TPM physical presence state has been cleared.
Severity: Info
User Action:
Information only; no action is required.
Service Action:
Information only; no action is required.
• FQXSFPU0022G: The TPM configuration is not locked.
Severity: Warning
User Action:
226
ThinkSystem SR850 V2 System Events Service Guide
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