Lenovo ThinkSystem SR850 V2 - Page 234

Service Action:
Complete the following steps:
1. Review PD Steps.
2. Check if there were any recent changes to the hardware configuration and resolve them first.
3. If problem persists, escalate to next level of support.
• FQXSFPU4033F: TPM Firmware recovery is in progress. Please DO NOT power off or reset system.
Severity: Warning
User Action:
Information only; no action is required.
Note: The system will not respond to power off signal (FQXSFPU4034I) while TPM firmware recovery in
progress.
Service Action:
Information only; no action is required.
• FQXSFPU4034I: TPM Firmware recovery is finished, rebooting system to take effect.
Severity: Info
User Action:
Information only; no action is required.
Service Action:
Information only; no action is required.
• FQXSFPU4035M: TPM Firmware recovery failed. TPM chip may be damaged.
Severity: Warning
User Action:
Complete the following steps:
1. Reboot the system.
2. If the error recurs TPM related features will not work.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Review PD Steps.
2. Replace System Planar or TCM card.
3. If problem persists, escalate to next level support.
• FQXSFPU4038I: TPM Firmware recovery successful.
Severity: Info
User Action:
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ThinkSystem SR850 V2 System Events Service Guide