Service Action:
1. Review PD Steps.
2. Download the update package for LXPM, UEFI, XCC and apply it using (onecli or XCC WEB).
3. Install OS using manual method.
4. If problem persists, escalate to next level of support.
• FQXPMOS0006K: BMC communication succeeded. Volume Name MISMATCHED.
Severity: Warning
User Action:
1. Restart BMC via supported method and reboot the system.
2. If the problem persists, reflash BMC firmware.
3. Retry OS deployment.
4. Perform AC reset or virtual reseat.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
5. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Download the update package for LXPM, UEFI, XCC and apply it using (onecli or XCC WEB).
3. Install OS using manual method.
4. If problem persists, escalate to next level of support.
• FQXPMOS0007K: Failed to read License RTF file.
Severity: Warning
User Action:
1. Restart BMC via supported method and reboot the system.
2. If the problem persists, reflash BMC firmware.
3. Use another OS media (USB DVD or USB key).
4. Retry OS deployment.
5. Perform AC reset or virtual reseat.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
6. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Download the update package for LXPM, UEFI, XCC and apply it using (onecli or XCC WEB).
3. Install OS using manual method.
4. If problem persists, escalate to next level of support.
258 ThinkSystem SR850 V2 System Events Service Guide