Lenovo ThinkSystem SR850 V2 - Page 264

Service Action:
1. Verify HDD firmware.
2. Replace the hard drive
3. If problem persists, escalate to next level of support
• FQXPMSD0002M: A fatal error or unknown test error occurred while the device was executing its
self-test
Severity: Error
User Action:
1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and
cables.
2. Ensure device firmware is at the latest level.
3. Retry the test.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify HDD firmware.
3. Replace the hard drive
4. If problem persists, escalate to next level of support
• FQXPMSD0003M: self-test completed having a test element that failed and the test element that
failed is not known.
Severity: Error
User Action:
1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and
cables.
2. Ensure device firmware is at the latest level.
3. Retry the test.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify HDD firmware.
3. Replace the hard drive
4. If problem persists, escalate to next level of support
• FQXPMSD0004M: self-test completed having the electrical element of the test failed.
Severity: Error
User Action:
1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and
cables.
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ThinkSystem SR850 V2 System Events Service Guide