2. Ensure device firmware is at the latest level.
3. Retry the test.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify HDD firmware.
3. Replace the hard drive
4. If problem persists, escalate to next level of support
• FQXPMSD0005M: self-test completed having the servo (and/or seek) test element of the test failed.
Severity: Error
User Action:
1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and
cables.
2. Ensure device firmware is at the latest level.
3. Retry the test.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify HDD firmware.
3. Replace the hard drive
4. If problem persists, escalate to next level of support
• FQXPMSD0006M: self-test completed having the read element of the test failed.
Severity: Error
User Action:
1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and
cables.
2. Ensure device firmware is at the latest level.
3. Retry the test.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify HDD firmware.
3. Replace the hard drive
4. If problem persists, escalate to next level of support
• FQXPMSD0007M: Hard Drive(s) not found
Severity: Error
Chapter 4. XClarity Provisioning Manager events 261
To Next Page
Loading...
