User Action:
1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and
cables.
2. Ensure device firmware is at the latest level.
3. Verify that the same Error is present in BMC or OneCLI inventory log.
4. Retry the test.
5. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify as-build configuration
3. Replace the hard drive
4. If problem persists, escalate to next level of support
• FQXPMSD0008M: UEFI is not ready for LXPM to send command to test hard drive.
Severity: Error
User Action:
1. Reboot system and run the test again.
2. If this message is still reported, please run the latest version of SMART tool on OS which is open
source tool and could be downloaded from website to check hard drive status.
3. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify HDD firmware.
3. Replace the hard drive
4. If problem persists, escalate to next level of support
• FQXPMSD0009M: Device error is occurred when LXPM send command to test hard drive.
Severity: Error
User Action:
1. Reboot system and run the test again later.
2. If this message is still reported, please run the latest version of SMART tool on OS which is open
source tool and could be downloaded from website to check hard drive status.
3. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify HDD firmware.
3. Replace the hard drive
4. If problem persists, escalate to next level of support
262 ThinkSystem SR850 V2 System Events Service Guide
To Next Page
Loading...
