Lenovo ThinkSystem SR850 V2 - Page 270

Service Action:
1. Review PD Steps.
2. Retry the firmware update.
3. Redownload the update package for LXPM, UEFI, XCC and apply it using (onecli or XCC WEB).
4. Update with an offline image.
5. If problem persists, escalate to next level of support
• FQXPMUP0002K: The selected packages are not compatible
Severity: Warning
User Action:
1. Follow prompts to update each individual firmware package.
2. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Redownload the update package for LXPM, UEFI, XCC and apply it using (onecli or XCC WEB).
3. Update with an offline image.
4. If problem persists, escalate to next level of support
• FQXPMUP0003K: Unable to obtain the minimum level of UEFI
Severity: Warning
User Action:
1. Restart BMC via supported method and reboot the system.
2. Reflash BMC firmware.
3. Perform AC reset or virtual reseat.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Redownload the update package for LXPM, UEFI, XCC and apply it using (onecli or XCC WEB).
3. Update with an offline image.
4. If problem persists, escalate to next level of support
• FQXPMUP0004K: Unable to obtain the installed version of UEFI
Severity: Warning
User Action:
1. Restart BMC via supported method and reboot the system.
2. Reflash BMC firmware.
3. Perform AC reset or virtual reseat.
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ThinkSystem SR850 V2 System Events Service Guide