Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Download the update packages. Update LXPM , UEFI and XCC by non-LXPM tools (onecli,XCC WEB).
3. Update with an offline image.
4. If problem persists, escalate to next level of support
• FQXPMUP0005K: Unable to obtain the installed version of BMC
Severity: Warning
User Action:
1. Restart BMC via supported method and reboot the system.
2. Reflash BMC firmware.
3. Perform AC reset or virtual reseat.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Redownload the update package for LXPM, UEFI, XCC and apply it using (onecli or XCC WEB).
3. Update with an offline image.
4. If problem persists, escalate to next level of support
• FQXPMUP0006K: Unable to obtain the installed version of LXPM
Severity: Warning
User Action:
1. Restart BMC via supported method and reboot the system.
2. Reflash BMC firmware.
3. Perform AC reset or virtual reseat.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
4. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Redownload the update package for LXPM, UEFI, XCC and apply it using (onecli or XCC WEB).
3. Update with an offline image.
4. If problem persists, escalate to next level of support
Chapter 4. XClarity Provisioning Manager events 267
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