Lenovo ThinkSystem SR850 V2 - Page 278

Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
3. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify XCC FRU with OneCLI
3. If problem persists, escalate to next level of support
• FQXPMVD0003I: Update VPD data successfully.
Severity: Info
User Action:
Information only; no action is required.
Service Action:
n/a
• FQXPMVD0011K: Failed to get the TPM/TPM card/TCM policy status
Severity: Warning
User Action:
1. Press "Back" button and press "Update VPD..." button again.
2. Perform AC reset or virtual reseat if step 1 failed.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
3. If the problem persists, please contact technical support.
Service Action:
1. Review PD Steps.
2. Verify TPM/TCM status in UEFI setup
3. If problem persists, escalate to next level of support
• FQXPMVD0012K: Failed to set the TPM/TPM card/TCM policy
Severity: Warning
User Action:
1. Press "Apply" button on VPD update page.
2. Reboot the system if step 1 failed.
3. If the problem persists, please contact technical support.
274
ThinkSystem SR850 V2 System Events Service Guide