Complete the following steps:
1. Check the event log of system management module and XClarity Controller for any fan or cooling-
related issues or power-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in
place,clean, and correctly installed.
3. Make sure that the room temperature is within operating specifications.
Service Action:
Complete the following steps until the problem is solved:
1. Review PD Steps.
2. Check Lenovo Support for known service bulletins and Tech tips.
3. If problem persists, escalate to next level of support.
• FQXSPCA0009M: Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted.
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Temperature
SNMP Trap ID: 0
CIM Prefix: PLAT CIM ID: 0494
User Action:
Complete the following steps:
1. Ensure the room temporature is within server environmental specification to adjust the temporature.
2. If the problem issue still exist, check XCC Web GUI to check the temporature value is still higher than
system spec.
3. Please contact Lenovo support.
Service Action:
Complete the following steps until the problem is solved:
1. Review PD Steps.
2. Check Lenovo Support for known service bulletins and Tech tips.
3. Inspect CPU heatsinks to ensure they are properly secured to the system board and are of correct Type based
on CPU TDP.
4. If problem persists, escalate to next level of support.
• FQXSPCA0011N: Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has asserted.
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has asserted.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
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ThinkSystem SR850 V2 System Events Service Guide
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