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3.1. Identification Number
The identification and year of manufacturing of
your LEVO C
3
is given by the serial number on
the product label below the seat in front of the
chair. This serial number is unique for every
LEVO C
3
and needs to be mentioned in any
case of communication with your distributor.
The device is absolutely identified by the serial
number and the extended barcode GS1-128.
The following information is included on the LEVO type plate as an example:
Serial No. 9130604
Year-Month of Production 2017-10
Nominal Gradient, unmoved,
direction downhill 10°
3.2. Warranty
Your LEVO product is guaranteed from the date of purchase for:
• Two years covering all material and manufacturing defects of mechanical
parts.
• One year covering all electronic components including the motors.
• Batteries are excluded from the warranty.
LEVO AG will not repair or replace free of charge any part or parts found to be
defective due to abuse, misuse or lack of maintenance.
The customer has no claim on warranty, if there has been any design
modifications (mechanic or electronic) made on the wheelchair without the
approval from LEVO AG.
Warranty claims should be directed to:
• In Switzerland LEVO AG
• Other Countries To your local agent
Addresses and telephone numbers are given on the front page.
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