17
8.12. ERROR CODES (TCU 2)
8.12
Fig. 8.12
TCU 2 equipped models have a built-in diagnostic system to automatically check and identify
the functionality of the system. If the system detects an error, the TCU 2 will show the error on
the display. In some cases, the error message can be dismissed by pushing any button on the
remote.
Depending on the type of error message, the system may be switched off automatically. If
you receive an error message, please restart the system. If the error message continues to
be shown, please contact your Authorized Specialized Retailer for further instructions. In any
case, the bicycle can be ridden without motor support, with the system turned off.
Mission Control supports the rider with User Actions for errors and diagnostic
reports which can be shared with Retailers who can give further advice based
on the bicycle serial number.
1
3
5
2
6
3
4
8.11
ERROR SOLUTION
1. BATTERY ERROR
For Error Codes 1-4 try the following solutions.
• Reboot your bicycle.
• Check Mission Control App for more information.
• If the problem persists contact your Authorized
Specialized Retailer.
2. BATTERY NOT FOUND
3. MOTOR ERROR
4. MOTOR NOT FOUND
5. BATTERY & MOTOR ERROR
Contact your Authorized Specialized Retailer.
6. TCU COIN CELL BATTERY LOW
Replace the coin cell battery in the TCU.
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