15
If your problem is not listed, please contact Customer Support (see page 16).
TROUBLESHOOTING (CONT.)
Problem Possible Solution
Poor air purification quality.
Tap to increase the fan speed.
Make sure no objects are blocking the sides or top of
the air purifier (the inlet or outlet).
Make sure the filter is removed from its packaging and
properly in place (see page 7).
Close doors and windows while using the air purifier.
Make sure the room is smaller than 28 m² / 300 ft².
The air purifier may not be as eective in larger rooms.
Replace the filter (see page 13).
is still on after replacing
the filter.
Reset the Check Filter Indicator (see page 11).
has not turned on within 8
months.
is a reminder for you to check the filter and will light
up based on how much the air purifier has been used
(see page 11). If you don’t use your air purifier often,
will take longer to turn on.
turned on before 6 months.
is a reminder for you to check the filter and will light
up based on how much the air purifier has been used
(see page 11). If you run your air purifier frequently,
will turn on sooner.
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