5 Look down at the Country menu item to see the user default setting indicated by an *.
6 If you want to change the County Code:
a Press or repeatedly until you reach the Country menu item.
b Press or repeatedly until the country or region where you are operating the printer appears.
c Press to save the setting.
Is your printer memory full?
1 Dial the receiving number.
2 Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
Load paper
Load paper to print any faxes that have been stored in the printer.
Check if Auto Answer is on
If Auto Answer is on:
• The printer will answer after the preset number of telephone rings.
• If you are using a distinctive ring, see “Setting the distinctive ring” on page 83.
1 From the control panel, press or repeatedly until Fax is highlighted.
2 Press .
3 Press or repeatedly until you reach the Auto Answer menu item.
4 Check to see if On is selected.
5 If not, press or until On appears.
6 Press to save.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Make sure Fax Forwarding is not selected
1 From the control panel, press or repeatedly until Fax is highlighted.
2 Press .
3 Press or repeatedly until the Fax Setup submenu is highlighted.
4 Press .
5 Press or repeatedly until the Ringing and Answering submenu is highlighted.
6 Press .
7 Press or repeatedly until you reach Fax Forward.
Troubleshooting
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