Cannot print over wireless network
If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer
option when sending a print job, you can try uninstalling and reinstalling the software.
These are possible solutions. Try one or more of the following:
MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT
(WIRELESS ROUTER)
• See if you have access to the Internet by opening your Web browser and accessing any site.
• If there are other computers or resources on your wireless network, check to see if you can access them from
your computer.
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER
Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range
for optimal performance is generally 100–150 feet.
MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE
There may be temporary interference from other devices such as microwave ovens or other appliances, cordless
phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to
these devices.
CHECK WHETHER THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE
COMPUTER
Print a network setup page. Refer to the documentation that came with your printer for details on printing a network
setup page.
Make sure the SSID the printer is using matches the wireless network SSID. If you are not sure how to find the
network SSID, use one of the following:
Using Windows
1 Type the IP address of the wireless access point in the address field of your Web browser.
If you do not know the IP address of the wireless access point:
a Do one of the following:
In Windows Vista
1
Click .
2 Click All Programs Accessories.
3 Click Command Prompt.
In Windows XP and earlier
1
Click Start.
2 Click All Programs or Programs Accessories Command Prompt.
Troubleshooting wireless setup
22
To Next Page
Loading...
Need help?
General
