Supported ECM platforms
• IBM FileNet P8, with one of the following components:
– Content Services connector
– Image Services connector
– Content Engine
– Content Engine with shared repository
• Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0
• EMC Documentum 5.3
• Autonomy iManage WorkSite with WorkSite Server 8.2 or 8.5
Notes:
• Integration with ECM systems may require specific licenses.
• For ECM platforms that are not capable of direct integration, LDD can save documents and a text file containing
metadata to a directory where an ECM system is configured to poll for files.
Getting support
When requesting technical support, provide the following information:
• Description of the problem
• Steps to reproduce the problem, if possible
• Operating system, version, and service pack level
• JDK and JRE version
• Eclipse version
• LDD SDK plug‑in versions
Note: You can find the SDK plug‑in versions by clicking Help > About Eclipse Platform, and then clicking Plug‑in
Details in the dialog that appears. LDD SDK plug‑ins list the provider as “Lexmark International Inc.”
• A ZIP file containing the source files in your solution project
• The current .solution file if the problem is with a built solution or installation
• The Eclipse error log
Note: The Eclipse error log is the file “.log” in the .metadata folder within your workspace folder.
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