Lexmark M5270 User Manual

Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
• From the home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
• Internet Explorer® version 11 or later
• Microsoft Edge
TM
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Troubleshooting 146

Lexmark M5270 Specifications

General

Print Resolution	1200 x 1200 dpi
Processor Speed	1.2 GHz
Print Technology	Laser
Standard Memory	1 GB
Maximum Memory	4 GB
Standard Input Capacity	550 sheets
Connectivity	Ethernet, USB, Wireless
Hard Disk	Option available
Recommended Monthly Page Volume	5, 000 to 50, 000 pages
Network Protocol	TCP/IP, IPv4, IPv6
Printable Area	8.5 x 14 inches
Paper Handling Input, Standard	550 sheets
Paper Handling Output, Standard	250 sheets
Media Types Supported	Card Stock, Envelopes, Paper Labels, Plain Paper, Transparencies
Media Sizes Supported	Letter, Legal, Executive, A4, A5, B5, Envelopes
Standard Ports	USB 2.0, Gigabit Ethernet
Maximum Paper Size	8.5 x 14 inches
Operating System Compatibility	Windows, Linux, Mac OS X
Duplex Printing	Standard