Lexmark M5270 User Manual

3 Read the warning message, and then select Continue.
4 Press and hold X and #, or X and , simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press
to navigate
through the settings.
b Send the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the printer control panel, navigate to:
Settings > Print > Layout > Collate
For non-touch-screen printer models, press
to navigate
through the settings.
b Set Collate to On.
c Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 151

Lexmark M5270 Specifications

General

Print Resolution	1200 x 1200 dpi
Processor Speed	1.2 GHz
Print Technology	Laser
Standard Memory	1 GB
Maximum Memory	4 GB
Standard Input Capacity	550 sheets
Connectivity	Ethernet, USB, Wireless
Hard Disk	Option available
Recommended Monthly Page Volume	5, 000 to 50, 000 pages
Network Protocol	TCP/IP, IPv4, IPv6
Printable Area	8.5 x 14 inches
Paper Handling Input, Standard	550 sheets
Paper Handling Output, Standard	250 sheets
Media Types Supported	Card Stock, Envelopes, Paper Labels, Plain Paper, Transparencies
Media Sizes Supported	Letter, Legal, Executive, A4, A5, B5, Envelopes
Standard Ports	USB 2.0, Gigabit Ethernet
Maximum Paper Size	8.5 x 14 inches
Operating System Compatibility	Windows, Linux, Mac OS X
Duplex Printing	Standard